Privacy Policy

Last updated: 24/10/2025

This Privacy Policy describes how SpecialWallArt ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase on our website www.specialwallart.com.

1. Data Controller

The data controller responsible for your personal data is:

2. Personal Data We Collect

We may collect and process the following types of personal data:

• Identity information (name, surname, billing/shipping address)
• Contact information (email, phone number)
• Payment details (processed securely through our payment providers)
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent, referral sources)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you regarding your order or inquiries
• To improve and personalize our website and user experience
• To send marketing communications (only with your consent)
• To comply with legal and tax obligations

4. Google Analytics and Cookies

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to help us analyze website traffic and usage patterns.

Google Analytics uses cookies to collect information such as your IP address, device type, pages visited, and time spent on the site. This data is transmitted to and stored by Google on servers located in the United States or other countries.

You can learn more about how Google uses your data here: Google Privacy Policy .

You can disable cookies or withdraw your consent at any time by adjusting your browser settings or through our cookie consent banner.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Your consent (for marketing and analytics cookies)
• The performance of a contract (for processing your orders)
• Our legitimate interest (to improve our services and prevent fraud)
• Compliance with legal obligations (tax and accounting records)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Data Sharing and Third Parties

We may share your personal data with trusted third parties, such as:

• Payment processors (e.g., Stripe, PayPal)
• Shipping providers
• Analytics services (e.g., Google Analytics)
• Email marketing platforms (if you subscribed)

All third-party service providers are required to maintain the confidentiality and security of your data and to process it only in accordance with our instructions and applicable laws.

8. Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

• Right to access and obtain a copy of your data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a Data Protection Authority

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Newsletter and Marketing Emails

If you subscribe to our newsletter, we will use your email address to send you updates and promotions. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “last updated” date at the top.

13. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: info@specialwallart.com